Privacy Policy

1. Interpretation and Definitions

Interpretation

Words with initial capitals have defined meanings below. These definitions apply whether they appear in singular or plural.

Definitions

• AI Output means any text, document, summary, email, ticket, plan, or other content generated by AI features in response to an Input.
• Input means any text, data, documents, files, or other content you submit to the Service for AI processing.
• Third-Party AI Provider means any external AI or machine learning service provider whose models or APIs are used by the Company to generate AI Output.
• Account means a unique account created for you to access the Service.
• Company means Rama TechLabs LLC, 3390 Peachtree Road NE, Suite 320, Atlanta, GA 30326, USA.
• Cookies means small files placed on your device by a website, containing browsing history details.
• Device means any device that can access the Service (computer, phone, tablet).
• Personal Data means any information relating to an identified or identifiable individual.
• Service means the OutputOS website and application at pastethemess.com.
• Service Provider means any natural or legal person who processes data on behalf of the Company.
• Usage Data means data collected automatically from your use of the Service.
• You means the individual or entity using the Service.

2. Collecting and Using Your Personal Data

Personal Data

While using the Service, we may ask you to provide certain personally identifiable information, including:

• Email address
• First name and last name
• Payment information (processed by Stripe; we do not store raw card numbers)
• Usage and subscription data

Content and Input Data

When you use AI features, you submit Input (text, documents, meeting notes, etc.) to the Service. This Input is transmitted to Third-Party AI Providers to generate AI Output. See Section 3 for full details on how your Input is handled.

Usage Data

We automatically collect Usage Data including your browser type and version, the pages you visit, time and date of visits, time spent on pages, unique device identifiers, and diagnostic data. On mobile, this may include your device type, operating system, unique device ID, and mobile network information.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity and improve the Service. Technologies include:

• Session Cookies: required for Service operation; deleted when you close your browser.
• Persistent Cookies: remain on your device to remember your preferences.
• Analytics: used to understand how the Service is used so we can improve it.

You can instruct your browser to refuse all Cookies, but this may prevent you from using parts of the Service.

4. Use of Your Personal Data

The Company may use your Personal Data to:

• Provide, operate, and maintain the Service;
• Process your payments and manage your Subscription;
• Communicate with you about your account, updates, and support;
• Send you promotional communications (you may opt out at any time);
• Analyze usage to improve the Service;
• Detect and prevent fraud, abuse, and security incidents;
• Comply with legal obligations.

We may share your Personal Data with Service Providers who assist us in operating the Service (e.g., cloud hosting, payment processing, AI providers), subject to confidentiality obligations. We do not sell your Personal Data.

5. Retention of Your Personal Data

We retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy, or as required by law. Account data is retained while your account is active and for a reasonable period after closure.

Usage Data is generally retained for shorter periods unless used to improve security or Service functionality, or required by law.

6. Transfer of Your Personal Data

Your information may be transferred to and maintained on servers located outside your jurisdiction, including the United States, where data protection laws may differ. By using the Service, you consent to this transfer.

We take all reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy, and we will not transfer your data to any organization or country without adequate controls in place.

7. Delete Your Personal Data

You have the right to request deletion of your Personal Data. You can delete outputs and saved data from within the Service, or you may request full account deletion by contacting us at privacy@ramatechlabsllc.com.

We may be required to retain certain information for legal or regulatory purposes even after a deletion request. We will inform you if this applies to your request.

8. Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before transfer and you will be subject to a new Privacy Policy.

Law Enforcement

We may disclose your Personal Data if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

Other Legal Requirements

We may disclose your data when necessary to comply with a legal obligation, protect our rights or property, investigate fraud or security issues, or protect the safety of users or the public.

9. Security of Your Personal Data

We implement commercially reasonable security measures to protect your Personal Data, including encryption in transit and at rest. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

10. GDPR Privacy (EU Users)

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR):

• Right of Access: request a copy of your Personal Data;
• Right to Rectification: request correction of inaccurate data;
• Right to Erasure: request deletion of your data;
• Right to Restrict Processing: request we limit how we use your data;
• Right to Data Portability: receive your data in a structured, machine-readable format;
• Right to Object: object to processing based on legitimate interests.

We process your data on one or more of the following legal bases: performance of a contract with you; compliance with a legal obligation; your consent; or our legitimate interests (e.g., improving the Service) where those do not override your rights.

To exercise your GDPR rights, contact us at privacy@ramatechlabsllc.com. You also have the right to lodge a complaint with your local data protection authority.

11. CCPA/CPRA Privacy (California Users)

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) grant you additional rights:

• Right to Know: request disclosure of the categories and specific pieces of Personal Data we collect, use, disclose, or sell;
• Right to Delete: request deletion of your Personal Data (subject to exceptions);
• Right to Opt Out: opt out of the sale or sharing of your Personal Data (we do not sell your Personal Data);
• Right to Non-Discrimination: we will not discriminate against you for exercising your CCPA rights;
• Right to Correct: request correction of inaccurate Personal Data.

To exercise your California rights, contact us at privacy@ramatechlabsllc.com with "California Privacy Request" in the subject line.

12. Children's Privacy

The Service is not intended for anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us at privacy@ramatechlabsllc.com.

If we become aware that we have collected Personal Data from a child under 13 without parental consent, we will take steps to remove that information.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date and, where appropriate, by sending an email notification or displaying an in-app notice.

Your continued use of the Service after any changes constitute your acceptance of the updated Privacy Policy. We recommend reviewing this page periodically.

14. Contact Us

If you have questions or requests about this Privacy Policy, please contact our privacy team: